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Sense360 by MedalliaMedallia

Sense360 by Medallia is a first-of-its-kind, self-service insights platform for retail and restaurant brands.

Vendor

Vendor

Medallia

Company Website

Company Website

Apparel Shopper…- February 2022.pdf
Product details

Overview

Sense360 by Medallia is a self-service insights platform designed for retail and restaurant brands to gain a comprehensive view of consumer behavior. This platform provides simple dashboards for one-click analysis of massive datasets, including transaction, foot traffic, and survey panels. By understanding where, how, and why consumers spend their time and money, businesses can make better decisions faster and stay ahead of the competition.

Features

Comprehensive Data Analysis

  • Analyzes spend data from the debit and credit cards of 5 million U.S. consumers.
  • Tracks in-store visits using mobile phone location/sensor data from millions of opted-in, anonymized U.S. consumers. Survey Feedback
  • Surveys customers from the largest visit-based panel in the U.S. immediately after they visit a website or brick-and-mortar location.
  • Leverages off-the-shelf syndicated survey datasets or conducts custom research. Real-Time Insights
  • Provides real-time analysis and insights into consumer behavior.
  • Offers dashboards for instant access to data and trends. Customizable Dashboards
  • Allows customization of competitive sets and easy-to-read dashboards.
  • Supports automatic exports for seamless data integration. Expert Support
  • Partners with expert analysts to provide in-depth analyses using multiple proprietary datasets.
  • Answers critical business questions with custom trackers and research projects.

Benefits

  • Efficiency: Reduces the time needed to gather and analyze consumer data, enabling faster decision-making.
  • Visibility: Provides a 360-degree view of consumer behavior, enhancing understanding and strategic planning.
  • Actionability: Delivers actionable insights that drive business improvements and competitive advantage.
  • Customization: Offers customizable dashboards and research tools to meet specific business needs.