Evidian Self-Service Password Reset (SSPR) is a solution that enables users to reset their Windows passwords securely and autonomously, reducing helpdesk calls and increasing productivity.

Key Features

• Multi-Channel Access: Users can reset passwords via a web portal, Windows login screen, or mobile devices.
• Offline Capability: Passwords can be reset without network connectivity using methods like QR code scanning or answering security questions.
• Audit Trails: Provides detailed reports on who, when, and where password resets were performed.
• Authentication Methods: Includes one-time passwords (OTP) sent via email or SMS, challenge-response mechanisms, and QR code scanning with the Evidian QRentry App.
• Customization: The password reset portal can be customized with company logos and colors.

Benefits

• Reduced Helpdesk Calls: Automates password reset processes, freeing up IT resources.
• Increased Productivity: Users can quickly regain access to their accounts, minimizing downtime.
• Enhanced Security: Ensures password policies are enforced and provides audit trails for compliance.