SearchAI eCommerce Search reimagines the online shopping experience by replacing outdated keyword-based search with intelligent, intent-driven discovery. Designed to guide users from search to sale, it delivers fast, relevant, and personalized results that feel natural and conversational. Built on SearchAI’s Hybrid Search platform, it adapts instantly to user behavior and integrates seamlessly with any eCommerce site. This solution is ideal for retailers seeking to improve conversion rates, reduce bounce, and enhance customer satisfaction through smarter search experiences.

Features

• Natural Language Search: Understands user intent and keywords to deliver meaningful results.
• Conversational Interfaces: Guides shoppers like a store associate, enhancing engagement.
• Real-Time Adaptation: Instantly adjusts to user behavior for dynamic personalization.
• Invisible AI: Built-in intelligence that works quietly behind the scenes.
• Customizable UI/UX: Fully adaptable to match your brand’s tone, layout, and voice.
• Cross-Platform Compatibility: Works across verticals, platforms, and personas.
• Intent-Based Personalization: Remembers what matters to users while respecting privacy.
• Transparent AI: Ethical, explainable AI with human-in-the-loop oversight.
• Search Relevance Tuning: Fine-tune results using Hybrid Search and approval workflows.
• Integrated Tools:
  • SearchAI ChatBot: Conversational results.
  • SearchAI Recommend: Smarter product suggestions.
  • SearchAI Overview: Citation-backed answers.

Benefits

• Higher Conversion Rates: Helps users find products faster, increasing likelihood of purchase.
• Improved Customer Experience: Feels intuitive, human, and personalized.
• Reduced Bounce: Keeps users engaged with relevant, real-time results.
• Brand Consistency: Search experience aligns with your brand identity.
• Operational Control: Guide AI with your own rules and monitor performance live.
• Scalable Deployment: Works with large product catalogs and diverse user bases.
• Security & Compliance: SOC 2 and HIPAA certified for data protection and privacy.
• Trusted by Enterprises: Used by over 600 organizations across government, healthcare, and financial services.