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Empower users with interactive product walkthroughs to boost adoption and reduce support calls.

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Product details

Overview Inbenta's Learn is an interactive demo tool designed to accelerate digital adoption by providing users with easy-to-understand product walkthroughs. This no-code solution enables businesses to create tailored instructional guides for customer assistance or internal training purposes, promoting self-service and reducing the need for support interventions.

Features and Capabilities

  • Interactive Walkthroughs: Create step-by-step tutorials that guide users through product features, enhancing understanding and engagement.
  • No-Code Interface: Develop and deploy instructional content without the need for coding expertise, simplifying the creation process.
  • Voice Guidance: Incorporate step-by-step voice instructions within each walkthrough, offering improved clarity and accessibility.
  • Autoplay Feature: Enable users to watch tutorials automatically, transforming instructional guides into seamless streaming content.
  • Downloadable Content: Allow users to download PDF versions of walkthroughs for offline access, sharing, and reference.
  • Seamless Integration: Integrates with Inbenta's Chat, Search, Knowledge, and Assist products for a unified experience across the platform.
  • Enhanced Agent Performance: Improve agent response times and effectiveness with strong NLP search and innovative AI-based features.
  • Analytics Dashboard: Track user engagement with demos to identify areas for improvement and optimize the onboarding process.
  • Multilingual Support: Offer support in multiple languages, expanding your global reach without additional staffing.