Connect your organization

IT Operations

Trigger ServiceNow incidents from alerts and change requests in Solution Manager.

Human Resources

Sync master employee data and to-dos with Success Factors.

Asset Management

Sync work orders and POs in ServiceNow and SAP ERP to manage and replace employee equipment.

Adapter capabilities

Security

Support BASIC and OAuth2 Authentication.

Configuration

• Connect with REST API to query or upsert objects in ServiceNow.
• Support on-premise and cloud.

Monitoring

• Supports standard SAP monitoring and alerts.

Supported platforms

• All SAP PI/PO versions from 7.3 to 7.5.
• Cloud Integration (part of SAP Integration Suite)

Integration flows

Read

Query ServiceNow objects (incidents, assets, POs) and populate directly into SAP.

Write

Create or update ServiceNow objects by syncing master data directly from SAP.