Boosting liquidity with accounts receivable automation

The SAP S/4HANA Cloud solution for receivables management improves the efficiency of receivables management and increases customer collaboration. 

Optimize your financial value chain with centralization and automation

SAP S/4HANA Cloud for receivables management helps centralize, automate, and simplify receivables management. You can monitor open items in real time, identify risky accounts, and respond to customer needs with greater precision.

• Cloud deployment
• Centralized, automated, and exception-based receivables management
• Smooth integration with ERP, finance, and logistics systems
• Accelerated dispute resolution and improved customer service

Key benefits

Optimized working capital with integration

Simplify and automate credit risk, cash collections, and dispute management processes – reducing bad debt write-offs and lowering days sales outstanding (DSO).

High-quality stakeholder experience

Give customers and internal stakeholders better transparency with self-service applications, online payments, and integrated analytics dashboards.

Real-time cash prediction

Forecast your cash flow more accurately by integrating receivables processes and data in the SAP S/4HANA Cloud solution for cash management.

Key features

Customer credit, collections, and dispute management

• Configure strategy-based collections, disputes, and customer credit management with real-time process integration
• Embed 360-degree, live analytics dashboards to assess KPIs
• Benefit from built-in AI functions for high-risk and late payments and customer dispute management

Customer credit risk assessment and monitoring

• Enable real-time and flexible credit evaluation and credit checks of sales documents with the SAP S/4HANA Cloud solution for credit integration
• Automate customer scoring and limit determination
• Process workflow-based credit limits and block order releases

Online customer billing and payments

• Accelerate customer payments through direct debit, credit card, peer-to-peer, and other customer-centric methods with the SAP digital payments add-on
• Process customer payments through a tokenized PCI-compliant process for customer credit card payments

Automated cash application and reconciliation

• Support AI-powered cash application, including the advanced rules engine, with SAP Cash Application software
• Receive electronic bank statements from most banks worldwide by integrating with the SAP Multi-Bank Connectivity solution
• Automate processing of short payments through disputes