What is SAP Recommerce?

The SAP Recommerce solution allows you to take back, manage, and resell preowned inventory. The solution helps you accelerate the shift from a linear to a circular business model, extending customer lifetime value, and promoting more-sustainable consumption. Our modular recommerce solution supports circular commerce management, enabling you to engage with shoppers, facilitate key recommerce operations and business processes, capture data, and own the product lifecycle.

• Cloud deployment
• Scalable solution offering key system integration
• Flexible and modular system infrastructure
• Ability to use your own transaction data

Key benefits

Create new revenue streams

Grow your business by selling used, upcycled, or archive inventory with a resale channel, while providing an exceptional customer experience.

Extend customer and product lifetime value

Build strong brand loyalty, use data and intelligence across new customer touch points, and expand the product lifespan.

Measure sustainability impact

Track your sustainability progress and deliver on your promises while driving sustainable business outcomes by giving your customers a greener choice.

Key features

Trade-in programs

• Create a smooth experience for bringing back preowned goods
• Provide instant gratification with store credit or loyalty points for new value creation
• Offer the option of contributing to sustainable consumption

Reconditioning operations management

• Get visibility throughout the different stages of preparing products for resale
• Monitor process efficiencies and react quickly if issues arise
• Establish one source of truth across the end-to-end process

Selling of preowned products

• Create new revenue without manufacturing more
• Attract new customer segments
• Track progress toward your commitment to a greener future