Optimize retail operations to better meet customer needs

Gain better insights into omnichannel product sales and align inventory levels to customer demand with reliable and accurate sales and inventory information. By providing real-time insights into store product availability and helping ensure the completeness and accuracy of sales transactions, the SAP Omnichannel Sales Transfer and Audit solution can help you increase customer satisfaction.

• Cloud deployment
• Embedded dashboards to monitor and optimize your sales auditing process
• Automated correction process based on historical error modeling
• Centralized repository of validated sales data

Key benefits

Improve customer satisfaction

Keep customers happy by using a data foundation that can help you provide automated, customer-specific merchandise offerings.

Reduce errors and regulatory inconsistencies

Provide error-solving recommendations based on historical patterns to help users quickly solve errors and ensure data consistency and compliance.

Enhance employee productivity

Automate processes to reduce manual intervention and increase operational efficiencies, so employees can focus more on value-adding tasks.

Key features

Optimized sales data validation process

• Automate checks that are configurable and executed by your personal rule set
• Use error push notifications to take action when manual intervention is needed
• Receive error-solving recommendations based on historical patterns

Centralized repository for sales data

• Store large volumes of sales data for several years on a granular level with easy and fast access
• Track and maximize key performance indicators such as error turnaround rates
• Gain real-time insights into store sales and inventory information

Foundation for retail operations processes

• Take advantage of a cloud-native integration point for sales channels
• Help ensure data security and compliance across the sales data transfer process
• Simplify integration with open APIs and pre-integration to SAP S/4HANA