What is SAP Employee Technology Experience by Qualtrics?

By understanding how technology investments, resources, and services are impacting your employees, you can adapt your technology to better meet employee needs. With the SAP Employee Technology Experience solution by Qualtrics, you can deliver exceptional technology experiences to keep employees happy, empowered, and motivated to perform at their best.

• Cloud deployment
• Improved employee technology satisfaction
• Maximized employee adoption of new technology
• Increased employee engagement and intent to stay

Key benefits

Gain a complete understanding of the everyday technology experience

Invest with confidence by designing and continually improving technology experiences to boost productivity, innovation, and intent to stay.

Ensure new implementations are successful and truly meet employee needs

Monitor feedback throughout transformation projects, gathering insights from the teams responsible for the implementation and the employees impacted.

Improve ongoing IT support processes, quality, and perception

Meet and exceed employee expectations using experience data analysis with closed-loop actioning to improve the quality and efficiency of support and service offerings.

Key features

Key driver analysis

• Pinpoint priority areas for improving everyday technology experiences
• Use insights to identify opportunities to improve productivity and job enablement

Configurable employee survey capabilities

• Understand pre- and post-implementation sentiment
• Use continuous listening capabilities to understand the overall technology experience

Digital intercepts and ticketing

• Meet employees in the flow of work to gather insights on their technology experience
• Deploy transactional feedback loops as part of support