What is Slack?

Slack is the AI-powered platform for work that unlocks your organization’s full potential with AI, data and CRM. Slack goes beyond chat and video collaboration, empowering teams to automate any process with no code, find and share relevant data and knowledge, and engage with AI in a trusted and flexible conversational platform.

Empower your people with agent-powered productivity in one work OS

Keep teams in the flow of work in a user-friendly, personalized experience that helps everyone get their jobs done. Bring collaboration, purpose-built productivity tools, and intuitive, secure AI and agents to your employees' fingertips throughout their workday.

Take action with connected CRM data where your teams work

Native Salesforce solutions and embedded agents bring customer insights into team conversations. Improve your teams' performance when the customer is at the center of all they do with the most up-to-date and relevant CRM context.

Coordinate work across apps, agents, and processes

Bring all the ways you work to Slack. Over 2,600 out-of-the-box integrations, custom apps, and third-party agents are unified into one conversational interface with no-code workflow automation to keep your teams focused on work that matters.

Drive growth for every line of business from Slack

Streamline processes, reduce friction, and improve efficiency for everyone with use cases that show real results. Sales, service, marketing, finance, IT, and HR teams use Slack to meet each goal and milestone.

Run your business better with Slack Sales Elevate

Slack Sales Elevate natively integrates Sales Cloud and Slack to help sellers and leaders do their best work with their team, customers, CRM data, conversations, and tools in one focused space.