Overview

iBirds Salesforce School and University Cloud Services deliver a cloud-based Salesforce CRM tailored for educational institutions—schools, colleges, and universities. The platform consolidates student records, fee management, admissions, communication, and performance tracking into one seamless, scalable system. By automating repetitive workflows and centralizing data, the solution empowers staff to focus on education delivery and strategic goals rather than administrative burdens.

Features and Capabilities

• Unified Student & Admission System: All student data—from grades and attendance to documents—is stored securely in one place. The admissions workflow is fully digitized, enabling automated follow-ups and seamless enrollment tracking.
• Smart & Transparent Fee Management: Fee collection, reminders, and digital receipts are automated. Parents receive timely alerts and can pay online, improving efficiency and transparency.
• Better Engagement with Parents & Students: Multi-channel communications (email, SMS, portals) keep students and parents informed with announcements, progress updates, and alerts throughout the academic year.
• Real-time Reports & Smarter Decisions: Live dashboards display metrics like attendance, fees, and academic performance—enabling leaders to make informed, data-driven decisions.
• Business Efficiency: Automates routine tasks and workflows, boosting staff productivity across the institution.
• Customer Insights: Real-time analytics provide institutions with deep insights into academic operations and student progress.
• Customizable Solutions: The solution adapts to the needs and scale of each institution—from small schools to universities—and can grow accordingly.
• Secure Cloud Access Anywhere: Built on Salesforce’s secure infrastructure, granting authorized access from any device—on-campus or remote.
• End-to-End Support: Includes implementation, staff training, ongoing technical assistance, and solutions tailored to budget and institution type.