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Salesforce Privacy CenterSalesforce

Privacy Center is a suite of data management tools designed to manage components of data privacy law such as the General Data Protection Regulation (GDPR) and fulfill customer requests on how personally identifiable information (PII) is stored, deleted, and transferred.

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Vendor

Salesforce

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Product details

What is privacy software?

Privacy software is designed specifically to safeguard users’ privacy by controlling or restricting the disclosure of information when using the internet. It employs diverse filtering mechanisms to achieve this.

What can you do with Privacy Center?

Easily delete or de-identify data and files in production to reduce risk. Create, execute, and monitor requests to stay compliant. Use Preference Manager to meet consent requirements.

Take control of data privacy.

Protect sensitive customer data.

Anonymize, de-identify, or blank personal and sensitive data in production to meet legal obligations and reduce your risk. Randomize when you need unique data of a certain length. Hardcode when you need to set a flag or static known value. Delete the value when the field is not required or needed. Process field history by removing from tracking history to ensure all personal information is taken out.

Minimize storage in your production org.

Automatically delete old or irrelevant data records and files to reduce risk and save on storage costs. Remove audit data from Field History Tracking and Field Audit Trail. Delete data at the record level and choose what happens to related files and attachments. Hard delete immediately to bypass the recycle bin.

Automate data requests.

Create, execute, monitor, and track requests for processing data. Save admins time by creating policies to automatically fulfill right-to-be-forgotten and data-subject-access requests. Use privacy hold to stop records from being anonymized or deleted by privacy policies.

Streamline customer consent with Preference Manager.

Stay compliant by capturing customer preferences automatically, saving admins’ time. Use customizable templates to create low-code forms where customers can elect how to be contacted. Enable customers to easily update their own preferences by hosting forms on your website or in Experience Cloud. Feed responses into the Salesforce Consent Data Model for consistency and ease of integration. Connect customers to their data through a token that allows secure, anonymous access to manage their consent.