Overview

iBirds Services offers thoughtfully designed Salesforce Education Cloud implementations to help schools and universities transition smoothly into digital environments. Their focus is on automating and streamlining key functions such as admissions, enrollment, scheduling, performance tracking, and student engagement—freeing staff from manual tasks and improving operational efficiency and communication across departments.

Features and Capabilities

• Education Cloud for K-12: Tailored implementation supporting student progress tracking, parent-teacher communication, and personalized interventions to create a student-centric environment with visibility into academic journeys.
• Salesforce for Higher Education: Customized CRM solutions for colleges and universities that manage relationships with students, faculty, and alumni; enhance enrollment strategies, curriculum planning, and academic engagement.
• Recruitment and Admissions Automation: Automates inquiry handling, application follow-ups, communications, and tracking throughout the enrollment lifecycle.
• Student Success Hub: Centralizes student support services with dashboards and workflows for tracking well-being, enabling timely interventions, and improving retention rates.
• Analytics and Reporting with Salesforce: Offers custom dashboards, KPI tracking, and predictive insights to visualize academic and operational data, enabling informed decision-making.
• Custom Education Cloud Extensions: Provides flexibility to add custom objects, automation rules, and third-party integrations for institution-specific workflows—such as examinations, certifications, or fee management.
• Implementation Strategy: Aligns Salesforce deployment closely with an institution’s academic objectives through structured, scalable rollout plans.
• Data Migration and Integration: Facilitates secure migration of legacy data while integrating third-party tools to support a seamless digital ecosystem.
• Support and Optimization: Provides ongoing system reviews, support, user training, troubleshooting, and enhancement post-deployment.
• Compliance and Security: Ensures adherence to data protection best practices, FERPA compliance, and regulatory standards through secure, compliant Salesforce architecture.