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SafeRide HealthSafeRide

SafeRide Health provides a technology-driven platform for non-emergency medical transportation (NEMT), connecting patients to care with real-time visibility and a digitized network.

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Product details

SafeRide Health offers a leading technology solution for non-emergency medical transportation (NEMT), digitizing a network to ensure patients reach the right care at the right time. The company's tech-first, member-centric approach facilitates seamless access for every member, offers customizable models for health plans, and maintains a connected network to accommodate diverse mobility needs. Real-time visibility into every ride provides reliability and peace of mind, particularly for patients. The platform empowers patients and their care teams to arrange transportation, both scheduled and on-demand, through the MySafeRide app or a tech-enabled services team. Member profiles ensure that specific needs are met by the services provided. Key benefits include flexible scheduling, nationwide coverage, data-driven insights, customizable services, access to care, and improved outcomes. SafeRide Health's agile approach allows for customized solutions tailored to specific health plan requirements, leveraging strong relationships with local, regional, and national transport partners. The company prioritizes elevating member experience and retention to improve access to life-sustaining care. Real-time ride-tracking technology offers full visibility into every ride, enabling intervention and course correction when unexpected events occur. The connected network comprises over 600 NEMT partners across the contiguous 48 states, ensuring rapid program implementation. Proprietary fleet management tools help providers optimize their supply and service, while data-driven insights drive continuous member-centric improvements.

Features & Benefits

  • Digitized NEMT Network: Connects patients to care with leading technology and a broad network of providers.
  • Member-Centric Platform: Enables seamless access, customizable models, and real-time ride visibility for patients and care teams.
  • On-Demand and Scheduled Transportation: Facilitates arranging rides via the MySafeRide app or services team, catering to specific member needs.
  • Data-Driven Insights & Visibility: Provides real-time tracking and valuable insights into the NEMT journey, from ride monitoring to member experience.
  • Robust Network and Fleet Management: Leverages relationships with thousands of transportation providers and proprietary tools to optimize service and coverage.