Overview

Sabre Digital Workspace is designed to empower airport and call center agents by simplifying their workflows and enabling them to focus on managing the traveler experience. This mobile-first solution, powered by a flexible technology framework, enhances usability and delivers guided processes, making it easier for agents to assist travelers. By personalizing and elevating the customer experience, Sabre Digital Workspace helps agents upsell targeted ancillaries and increase incremental revenue at any touchpoint.

Features

Faster transaction processing

• Focus on customer service with simplified workflows. Increased ancillary sales
• Upsell ancillaries at all customer touchpoints to increase conversions and revenue. Intuitive design
• Improve productivity and reduce training time. Flexible technology
• Reduce deployment costs and mobilize agents through an omni-channel experience, implemented through a cloud-based technology framework.

Benefits

• Boost airline agent performance by up to 30%
• Reduce training time for new agents by up to 50%
• Simplify workflows to focus on customer experience
• Increase incremental revenue through targeted upselling