SaaS License Management by ServiceNow is a comprehensive solution designed to help organizations reduce SaaS-related costs, tackle SaaS sprawl, and optimize license usage. It provides actionable insights and tools to manage the entire SaaS portfolio efficiently, enabling businesses to identify savings opportunities, address shadow IT, and streamline SaaS governance.

Key Features

SaaS Overview Dashboard Centralized view of SaaS usage and costs

• Single dashboard for analyzing SaaS applications
• Comprehensive visibility into the SaaS portfolio

Direct Integrations Out-of-box integrations with popular SaaS vendors

• Cost and usage insights for common SaaS applications
• Streamlined data collection from various sources

SaaS License Connections Expandable SaaS coverage through custom integrations

• Low-code API integration for additional SaaS apps
• Flexibility to connect with a wide range of SaaS providers

Single Sign-On (SSO) Connections Management of SSO-connected applications

• View and manage software for Okta and Azure AD environments
• Enhanced visibility into SSO-enabled SaaS usage

Overlapping Software Detection Identification of redundant SaaS applications

• Discovery of unnecessary spending on similar functionality
• Opportunity for consolidation and cost reduction

Software Spend Detection Analysis of unmanaged SaaS and software expenses

• Imported financial data for comprehensive spend visibility
• Ability to adjust and optimize spending patterns

SaaS Detection Discovery of shadow IT and unmanaged SaaS applications

• Tracking of URLs accessed from endpoint devices
• Identification of potential security and compliance risks

Benefits

Reduce Spend Quickly Immediate cost savings through optimization

• Identification of savings opportunities
• Action on stale licenses
• Rationalization of the SaaS portfolio

Tackle SaaS Sprawl Control over unmanaged SaaS applications

• Surfacing of shadow IT costs
• Management of previously unaccounted for applications

Rightsize SaaS Licenses Optimal license allocation based on usage

• Deep usage analysis to prevent overspending
• Avoidance of underutilization across license types

Simplify Work Streamlined SaaS management processes

• Industry best-practice workflows
• Integration with existing Software Asset Management (SAM) operations