Runo is a sales call recording software designed to capture, organize, and analyze every sales interaction. It automatically records incoming and outgoing calls made via SIM or desktop dialer, ensuring no detail is missed. The platform provides AI-powered transcripts and summaries, streamlining follow-ups and improving efficiency. For managers, Runo offers call analytics, performance insights, and coaching tools to train sales agents and boost conversion rates. Key features include 100% automatic recording, smart organization by agent, lead, or date, AI-driven insights for faster deal closure, call quality analysis focusing on tone and sentiment, live agent tracking, and compliance with regulations like GDPR and TRAI. It also provides an interaction timeline for a unified view of client journeys and seamless CRM integration for a single source of truth. Runo aims to help sales teams improve accuracy, leverage data for coaching, onboard new hires efficiently, and ensure secure, legal call recording.

Features & Benefits

• 100% Recording: Automatically captures every inbound and outbound sales call.
• AI Insights: Provides instant transcripts, summaries, and analytics to accelerate deal closure.
• Call Quality Analysis: Tracks tone, sentiment, and performance to enhance conversion rates.
• CRM Integration: Syncs with CRM systems for a unified workflow and zero manual data entry.
• Compliance-Friendly: Ensures safe and legal call recording with GDPR & TRAI compliance.