AI-driven cloud platform for service assurance and business intelligence 

RUCKUS AI delivers robust service assurance for IT and business intelligence to line-of-business stakeholders to help you get the most from your enterprise network. Powered by artificial intelligence (AI) and machine learning (ML) algorithms, this cloud service simplifies life by automatically classifying service incidents by severity—tracing root causes and recommending steps for remediation. RUCKUS AI enables line-of-business stakeholders to define and monitor business key performance indicators (KPIs) for better business outcomes. 

Know what issues to address first with automatic classification of service incidents 

Like most network admins, Jim would use numerous tools, consoles and management systems to manage and troubleshoot the network. Then, he and his team migrated to a RUCKUS network and RUCKUS AI cloud service. Now Jim can focus on what’s important. Take a look.

Get fast answers on network operations with your own virtual network assistant

The Melissa™ virtual network assistant is an AI-driven tool for answering a wide variety of queries about network operations. It uses natural language processing to determine the meaning of inquiries and provides insightful responses.

Explore the RUCKUS AI Dashboard

In this walkthrough, we demonstrate key features of our cloud service for network analytics and assurance. It covers modules that include the top-level dashboard, network health monitoring, incident analytics, client troubleshooting and more.

Discover incident analytics powered by ML and AI

RUCKUS AI automatically establishes a normal range of behavior for each network element, without requiring any input from IT. Then, it uses ML to identify service incidents related to connectivity, performance and infrastructure that affect user experience. Watch our demo to see how AI addresses service incidents by severity—so you can address the highest priority issues first.

The simplest way to monitor your network health

RUCKUS AI routinely monitors network health, with an overview tab that provides a high-level summary view. Select other health monitoring tabs to view metrics in specific health categories: connection, performance and infrastructure. Network health monitoring gives you instant visibility into metrics like AP service uptime, time to connect, connection success rate, client throughput and more.