Overview

StarRez Room & Roommate is designed to simplify and enhance the housing assignment and roommate selection process for residential communities, particularly in student housing and similar shared living environments. The solution gives residents intuitive self-service tools to explore available rooms, form or join roommate groups, complete roommate agreements, and manage their choices from any device. Housing teams benefit from reduced manual work, improved operational efficiency, and increased resident satisfaction through features like configurable roommate questionnaires, gender-inclusive housing options, and detailed reporting. By integrating seamlessly with the broader StarRez platform, the solution also supports payment processing, occupancy management, and data security, ensuring that housing providers can deliver a fair, transparent, and inclusive residential experience.

Features and Capabilities

• Resident self-service: Residents can browse available rooms and suites, self-select accommodations, and assign roommates via mobile or desktop—reducing manual assignment work.
• Advanced roommate matching: Configurable questionnaires and intelligent matching logic help pair compatible residents and minimize potential conflicts.
• Roommate group management: Tools allow residents to create, verify, and manage roommate groups, while staff can track progress and ensure roommate agreements are completed.
• Gender-inclusive housing support: Enables residents to self-select roommates without restrictions on biological sex, supporting inclusivity and modern housing policies.
• Mobile-first experience: Optimized for both mobile and desktop, ensuring residents can conveniently complete roommate selection and agreements anywhere.
• Reporting & auditability: Built-in reports provide insights into roommate agreements, occupancy outcomes, and resident satisfaction to inform housing strategies.
• Revenue & payments integration: Offers self-service payment functionality and storefront options, integrated with StarRez payment workflows to simplify financial transactions.
• Security & compliance: Developed with strong data protection measures, including SOC2 and PCI readiness as well as GDPR compliance, to safeguard sensitive resident information.