RingSense by RingCentral is designed to unlock value from every customer interaction by leveraging advanced AI capabilities. It automatically transcribes and summarizes phone calls, video meetings, and emails, ensuring that CRMs are consistently up to date without manual intervention. The platform offers real-time AI-assisted coaching tips, enabling teams to deliver consistent and successful pitches. Additionally, RingSense uncovers customer insights by analyzing topics, competitors, and products of interest, facilitating data-driven decision-making. Built natively on RingCentral’s industry-leading business communications platform, RingSense ensures enterprise-grade compliance, security, and 99.999% uptime reliability

Features:

• Conversation Summarization: Automatically transcribes and summarizes phone calls, video meetings, and emails for quick access.
• CRM Integration: Leverages AI to capture key conversation points and automatically updates sales CRMs like Salesforce.
• AI-Powered Coaching: Provides automated coaching tips to help teams deliver consistent and successful pitches.
• Customer Insights: Analyzes interactions to identify topics, competitors, and products of interest to customers.
• Compliance and Security: Ensures enterprise-grade compliance and security with 99.999% uptime reliability.