This integration allows users to initiate calls directly from Planhat and retrieve comprehensive historical call data, including timestamps, duration, and links to recordings. Once connected, call logs from Ringover are automatically fetched into Planhat and associated with the correct team member and end user, stored as Conversations (Logged Activities). Users can make one-click calls from any valid phone number field within Planhat. Configuration is managed through the 'Integrate' tab within Planhat, requiring appropriate Ringover access permissions.

Features & Benefits

• Initiate Calls from Planhat: Enables one-click calling directly from Planhat using a Ringover number.
• Fetch Call Logs and Recordings: Automatically imports call logs, timestamps, durations, and links to recordings into Planhat.
• Automatic Association: Associates calls with the correct team member and end user, logging them as Conversations.
• Seamless Integration: Connects Ringover instances to Planhat for enhanced communication context.