Overview

Careem offers ride-hailing services in various cities, providing options for different needs, from everyday commuting to premium travel. With the Careem app, users can choose from a variety of vehicles, including taxis, sedans, and vans. The service emphasizes real-time tracking, secure payments, and an accessible experience for all users.

Features and Capabilities

• Diverse Ride Options: Careem offers a variety of ride categories to suit different needs:
  • Comfort: Ideal for everyday trips and commutes, providing a premium experience.
  • Executive: Designed for those seeking luxury and style, ensuring a comfortable journey.
  • Max: Accommodates larger groups, with vehicles that can seat up to six passengers.
  • Kids: Equipped with child seats, catering to families traveling with young children.
• Real-Time Ride Tracking: Users can monitor their ride's progress from the moment a driver is assigned until arrival at the destination.
• Flexible Payment Methods: Offers multiple payment options, including credit cards, Careem Pay, Apple Pay, and cash, ensuring secure and convenient transactions.
• 24/7 Availability: Services are accessible around the clock in over 80 cities across nine countries, including the UAE, Saudi Arabia, Egypt, Pakistan, Jordan, Iraq, Kuwait, Morocco, and Bahrain.
• User-Friendly App Interface: The Careem app is designed for ease of use, allowing users to book rides, track drivers, and manage payments seamlessly.
• Safety Features: Includes in-app emergency contact sharing and ride details sharing, enhancing user safety during trips.
• Rewards Program: Careem Rewards allows users to earn points for each ride, which can be redeemed for discounts or free rides, encouraging customer loyalty.
• Corporate Packages: Offers tailored solutions for businesses, providing corporate packages that include ride services for employees and clients.
• Diverse Service Offerings: Beyond ride-hailing, Careem provides services such as food delivery, grocery shopping, and home services, making it a comprehensive super app for daily needs.
• Integration with what3words: In select regions, Careem integrates with what3words, allowing users to specify precise pickup and drop-off locations using a unique three-word address, enhancing location accuracy and convenience.