Overview

Capillary Rewards+ is an AI-driven platform designed to enhance customer loyalty and engagement through personalized rewards and offers. By leveraging actionable AI, the platform identifies, sources, and catalogs a diverse range of rewards—including cash back, card-linked offers, vouchers, discounts, and experiences—to ensure each reward resonates with individual customers. This digital-first solution delivers a personalized experience, optimizing benefits to increase engagement and strengthen customer relationships. The platform's extensive offer network and commercial flexibility aim to maximize loyalty outcomes, driving both business growth and customer value.

Features and Capabilities

• Personalized Rewards: Utilizes AI to tailor rewards to individual customer preferences, enhancing engagement and satisfaction.
• Diverse Offer Network: Provides a wide array of rewards, including cash back, vouchers, and exclusive experiences, to cater to various customer interests.
• Digital-First Experience: Delivers a seamless, digital experience that is accessible and convenient for customers.
• Gamification Elements: Incorporates gamification strategies to make the loyalty program more engaging and interactive.
• AI-Powered Optimization: Employs actionable AI to continuously optimize reward offerings, ensuring they remain relevant and effective.
• Commercial Flexibility: Offers flexibility in reward structures, allowing businesses to tailor programs to their specific needs and objectives.
• Enhanced Customer Relationships: Focuses on building and maintaining strong, long-term relationships with customers through consistent and meaningful engagement.
• Business Growth Support: Aims to drive business growth by increasing customer retention and lifetime value through effective loyalty strategies.