All Your Customer Feedback in One Place

Easily collect and manage customer reviews, improve service quality, and prevent negative feedback from impacting your online reputation.

Instant Customer Feedback

Right after a completed order or delivery, customers can easily rate the service and food quality. This allows you to quickly identify areas for improvement and enhance the customer experience in real-time.

Immediate Notification of New Reviews

Receive instant alerts via Telegram whenever a review is submitted. You can respond promptly to any concerns, address issues directly, and prevent negative feedback from going public.

Integration with Google Reviews and TripAdvisor

Activate the sharing feature so customers can post their reviews on Google or TripAdvisor directly. This helps increase your online visibility, attract new customers, and enhance your reputation on popular review platforms.

How it works?

Review Notifications

As soon as a customer leaves a review, you or your manager will receive a real-time notification via the app, complete with details about the order or table. This ensures you never miss feedback and can act fast, improving customer satisfaction by resolving issues before they grow.

Quick Response to Negative Feedback

Managers can immediately respond to negative reviews, offer compensation, and resolve the issue directly with the customer. Prompt resolution reduces the chance of further negative reviews and helps turn unhappy customers into loyal patrons by addressing their concerns directly.

Efficient Review Collection and Analysis

Send automatic review requests via email to gather additional feedback. Analyze and export responses to Excel for actionable insights.

Build a Growing Customer Database

Gather customer contact information through reviews, expanding your customer base. You can leverage this database for targeted marketing campaigns, special promotions, and loyalty programs that drive repeat visits and boost customer retention.

What does your business receive with Reviews from Choice?

by 20%

increase the number of reviews. It's convenient and easy for guests to leave them

by 60%

reduce negative feedback from customers. You can immediately process all reviews

0%

commission. You only pay a fixed subscription to Choice, regardless of the number and volume of orders

by 100%

are integrated with all Choice services. You can get feedback on every visit or order of a guest