Appfigures App Review Monitoring is a SaaS platform that enables developers and businesses to monitor, analyze, and reply to app reviews from multiple app stores-including the App Store, Google Play, Amazon, Steam, and Windows-in a single, unified interface. It provides real-time alerts, advanced filtering, and direct response capabilities to streamline user feedback management and improve app reputation.

Key Features

Centralized Review Monitoring Aggregate and manage reviews from multiple app stores in one dashboard.

• Supports iOS, Android, Amazon, Steam, and Windows platforms.
• View all reviews for one or multiple apps together.

Real-Time Alerts & Notifications Stay updated on new reviews and important feedback.

• Receive alerts via email, Slack, or mobile device.
• Customizable filters for notifications based on star rating, version, country, or keywords.

Advanced Filtering and Search Quickly find actionable or relevant reviews.

• Filter by sentiment, app version, country, or date.
• Full-text and keyword search to identify issues like bugs or crashes.

Reply to Reviews Directly Respond to user feedback without leaving the platform.

• Integrated reply functionality for App Store and Google Play.
• Responses can be managed, updated, or deleted as needed.

Automatic Translation Understand global user sentiment regardless of language.

• Built-in translation for reviews in all languages.
• Analyze feedback from all countries in a single report.

Data Export and API Access Integrate review data with other tools or workflows.

• Download reviews in various formats.
• Programmatic access and reply via API.

Shareable Review Pages & RSS Feeds Distribute feedback insights easily.

• Generate public links for specific reviews.
• Customizable RSS feeds for filtered review streams.

Benefits

Efficient Feedback Management Streamline the process of monitoring and responding to user reviews.

• Save time by consolidating reviews from all platforms.
• Quickly address user concerns to improve app ratings.

Actionable Insights Gain a deeper understanding of user sentiment and app performance.

• Identify trends, bugs, or feature requests through advanced search and filters.
• Use feedback to inform product development and support.

Enhanced Team Collaboration Enable multiple team members to participate in review management.

• Assign permissions for replying to reviews.
• Real-time alerts ensure the right people are notified instantly.