Overview

Housecall Pro's Review Management Software is designed to streamline the process of collecting, managing, and responding to customer reviews, thereby enhancing your business's online reputation. By automating review requests and consolidating feedback from various platforms, it enables businesses to build trust and credibility with potential customers.

Features and Capabilities

• Automated Review Requests: Send customized emails to customers, prompting them to leave reviews on major platforms like Google My Business and Facebook.
• Centralized Review Management: Access and manage all customer feedback from a single dashboard, eliminating the need to navigate multiple sites.
• Real-Time Alerts: Receive instant notifications when new reviews are posted, allowing for timely responses.
• Response Capabilities: Directly reply to customer reviews within the platform, fostering engagement and demonstrating responsiveness.
• Review Analytics: Analyze customer feedback to gain insights into satisfaction levels and identify areas for improvement.
• Social Media Sharing: Easily share positive reviews on social media to enhance brand visibility and attract new customers.
• Integration with Scheduling: Seamlessly integrates with Housecall Pro's scheduling system, ensuring a cohesive workflow from service booking to review solicitation.
• Mobile Accessibility: Manage reviews on-the-go through Housecall Pro's mobile app, ensuring flexibility and convenience.