Accelerate revenue with conversation intelligence software

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

Features

• Sales and Revenue leaders - **Provide actionable feedback: **Reduce anecdotal feedback and quickly identify areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. - **Understand sales deals better: **View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements. - **Forecast more accurately: **Digestible, aggregated insights integrated into your CRM give context on your sales funnel, highlight deals that need attention, and identify pipeline trends. - **Stay on top of the critical moments in your business: **Track words and expressions across customer conversations and get proactive alerts that help assess opportunity health, gather competitor intelligence, or help ensure products are effectively positioned.
• Sellers - **Cut the noise, focus on selling: **Reduce the burden of tasks like note taking, adding information to the CRM, or capturing next steps and spend more of time connecting with customers. - **Get better faster: **Review meetings and calls faster and get better continuously with insights such as talk-listen ratio, talking speed, sentiment analysis, and more. - **Eliminate customer knowledge gaps: **Leverage an easy to search source of truth of all your customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.
• Marketing and sales enablement - **Replicate best practices and onboard sellers faster: **Showcase sales best practices with curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. - **Evaluate your marketing messages faster: **Give your marketing teams access to your sales calls to understand which messages are working and which are not. - **Improve your competitive strategy: **See which competitors are mentioned the most, why you’re winning or losing against them, and what sentiments are commonly associated with them.