Your customers deserve a better returns experience

All retailers have to deal with returns--it's unavoidable, time-consuming, and often unprofitable. But it doesn't have to be that way.
 With AfterShip Returns, retailers can transform product returns into new opportunities thanks to comprehensive resolutions, including incentivized exchanges and refund-to-store credits. Furthermore, our customizable return policy automation, in-app reverse logistics management, and extensive platform support offer customers complete convenience without geographic and platform limitations. Convert customers who make returns into brand advocates and drive significant revenue retention.

Features

• **Refunds & Exchanges: **Offer shoppers flexible returns resolution, supporting on-store & instant exchanges. Retain traffic and revenue with incentivized exchanges and store credits.
• **Return Fraud Management: **Set automated workflows to detect and prevent returns fraud by analyzing returns frequency for designated shoppers.
• **Partial Returns & Bundles: **Accept individual item returns from bundled purchases to avoid full-bundle returns. Refund the prorated value of items or the bundle’s average item price.