RetailOS by Red Ant is a cloud-native retail management platform designed to unify and optimize in-store and omnichannel retail operations. It connects existing retail technologies with a suite of integrated applications, enabling frictionless customer experiences and improved operational performance. The platform supports virtual consultations, clienteling, assisted sales, omnichannel POS, employee engagement, click & collect, and actionable analytics. RetailOS is scalable, supports out-of-the-box integrations with over 60 partners, and provides a secure, permission-based user management system. It is suitable for retailers seeking to streamline workflows, enhance customer engagement, and future-proof their technology infrastructure.

Key Features

Unified Retail App Suite Comprehensive set of applications for in-store and omnichannel operations.

• Virtual consultations, clienteling, assisted sales, runner, omnichannel POS
• Employee engagement, click & collect, actionable analytics

Omnichannel POS Modern point-of-sale system supporting multiple channels and payment methods.

• Barcode scanning, mobile checkout, discounting, e-receipts
• Real-time inventory and sales tracking

Clienteling Tools Personalized customer engagement and service.

• 360° customer view, instant updates, wishlists, remote sales attribution
• Integration with CRM and eCommerce platforms

Actionable Analytics Real-time data and insights for business management.

• Simple dashboards, performance monitoring, sales and inventory analytics

Scalable Cloud Infrastructure Flexible, secure, and future-proof technology foundation.

• PIN-based user switching, full permission model, device sharing
• Out-of-the-box integrations with 60+ partners

Benefits

Enhanced Customer Experience Delivers frictionless, personalized shopping across channels.

• Virtual and in-store engagement
• Streamlined checkout and fulfillment

Operational Efficiency Improves staff productivity and business performance.

• Centralized management of workflows and data
• Automated processes and integrations

Future-Proof Technology Scalable and adaptable to evolving retail needs.

• Rapid deployment and integration
• Secure, cloud-based infrastructure