Retail Execution Platform

ThirdChannel is a cloud-based retail execution platform that empowers brands and retailers to optimize in-store performance through a combination of technology and human expertise. It provides real-time visibility into merchandising, workforce activity, assisted selling, training, and compliance across thousands of retail locations. The platform enables brands to manage field teams, monitor store conditions, and drive sales through actionable data and intelligent retail operations.

Features

• Workforce Suite for managing field representatives and scheduling
• Visual merchandising compliance and inventory tracking
• Assisted selling tools and product demo support
• Training modules and associate knowledge assessments
• Store audits and performance evaluations
• Custom dashboards with role-specific data views
• Mobile app for real-time reporting and communication
• Geotagging, time-stamped photography, and visit authentication

Capabilities

• Monitor and optimize retail execution across thousands of stores
• Extend brand presence with trained field reps and ambassadors
• Activate in-store events and product demos with expert support
• Collect and analyze store-level data to identify issues and trends
• Improve associate performance through targeted training
• Ensure compliance with brand standards and merchandising plans

Benefits

• Increased sell-through and customer engagement
• Improved visibility and control over retail operations
• Enhanced brand representation and consistency across locations
• Faster issue resolution and inventory optimization
• Reduced operational costs through automation and insights
• Stronger relationships with retail partners and store teams