Overview

INFOPRO’s Retail Banking / Digital Banking offering is a modular, AI-augmented end-to-end banking solution designed for financial institutions (banks, Islamic banks, non-bank FIs) to deliver digital-first banking experiences. The platform supports functions from customer onboarding, deposits, loans, digital channels, analytics, risk & compliance, with open API architecture and cloud readiness. It aims to replace legacy systems or operate in hybrid mode, enabling faster product launches, scalable operations, and deep customer engagement.

Features and Capabilities

• **Customer Onboarding & Digital Channels: **Remote / digital onboarding (eKYC), account opening, identity verification, mobile & web banking front ends.
• **Deposit & Loan Management: **Core banking modules to handle deposit accounts, term deposits, savings, lending / credit applications, loan servicing.
• **Risk, Compliance & Credit Scoring: **Anti-money laundering (AML), KYC, credit scoring, regulatory reporting, enterprise risk modules.
• **Analytics & Customer Insights: **Business performance analytics, customer behavior analytics, predictive insights for cross-sell, up-sell.
• **Modularity / API & Integration: **Open APIs, modular architecture for flexible deployment, integration with legacy systems (hybrid mode).
• **Cloud / Deployment Flexibility: **Support for cloud deployment (public/private), “Digibank-in-a-Box” as fast-launch banking setups.
• **AI & Automation Engine: **Embedded AI / ML models for decisioning (e.g. credit decisions, fraud detection), process automation, NLP capabilities.
• **Hybrid / Legacy Coexistence: **Enables banks to adopt parts of the new platform while retaining or integrating legacy systems (hybrid banking).
• **Product Launch & Lifecycle Management: **Engines to build and deploy new banking product features quickly (e.g. new deposit, loan, campaign).