A restaurant reservation system built for profits

Connect with more guests online, grow sales and streamline reservation management with the industry’s leading restaurant reservation system and waitlist management software.

Book more reservations without paying commission fees

91% of guests discover restaurants from commission-free marketing channels. With SevenRooms’ restaurant reservation software, you can book more online reservations directly from your restaurant website by tapping into the world's most popular search, social media and marketing channels—without paying cover fees.

• Meet billions of guests online by integrating with Google, Facebook, Instagram and a global network of third-party online booking channels.
• Elevate your unique brand with customizable reservation widgets across your website.
• Offer online restaurant reservations in fourteen different languages.
• Capture detailed guest data like birthdays and dietary restrictions to fuel your CRM.

Increase sales and profitability by upselling 24/7

Accelerate growth and open new streams of revenue by offering special experiences, like chef’s tasting menus, or events, like live music, in the online booking process.

• Offer prepaid upgrades or reservation add-ons like welcome drinks or personalized cake.
• Add unique dining experiences and events within the guest booking flow.
• Accept PCI-compliant digital payments for all your online sales including events and large groups.
• Easily integrate with your POS system to track and optimize guest dining preferences and spending habits to tailor offers and the guest experience.

Fill last-minute cancellations and reduce no-shows without lifting a finger

Capitalize on excess demand by automatically filling seats with high-value guests by sending out alerts when you get cancellations.

• Have a packed reservation book? Give guests the option to get notified as soon as a slot opens up with real-time Priority Alerts.
• Set up tiered reservation access and notify your most high-value guests like VIPs or regulars first.
• Easily implement booking policies, deposits and credit card holds for high-demand reservations.

Keep restaurant bookings in the family

Share reservation data and table inventory across your portfolio by automatically offering tables at nearby sister venues, keeping guests in your ecosystem and away from the competition.

• Use a multi-venue booking system to share data and table inventory across locations, enabling guests to see availability for all of your properties in a single search.
• Cross-sell and upsell reservations, tickets and events between properties in your ecosystem.

Manage walk-ins seamlessly while delivering accurate wait times

Accommodate walk-ins or last-minute bookings by letting guests join a virtual waitlist and reduce abandonment rates with accurate wait times.

• Seamlessly manage walk-ins and reservations from a single view with a fully integrated Table Management system.
• Notify guests of their spot in line via real-time updates.
• Share your waitlist via QR code or Google Reserve to capitalize on foot traffic and peak times.
• Better understand who's in your waitlist queue and prioritize high-value guests.

Keep up with guests before, during and after service

Use automated SMS and email marketing to send booking reminders and surveys to stay in touch and build better relationships.

• Use personalized booking reminders and two-way SMS to make sure guests show up.
• Capture guest sentiment with automated feedback surveys to improve the dining experience.

Now available: WhatsApp Messaging (Europe, Middle East, Africa and Asia Pacific)

Reach guests in real time on the channel they use every day. With SevenRooms WhatsApp Messaging, you can deliver timely, relevant updates that keep guests engaged, reduce no-shows and create a more seamless reservation experience from start to finish.

• Reduce no-shows with automated confirmations and reminders.
• Keep guests informed with real-time waitlist and reservation updates.
• Personalize communication on a platform guests check daily.
• Strengthen guest relationships and drive repeat bookings.