TouchBistro Reservations is a comprehensive restaurant reservation software designed to streamline the booking process, manage restaurant capacity, and improve guest experiences. It integrates seamlessly with TouchBistro's POS system, offering features like customized reservation notes, table status tracking, and two-way guest communication to reduce no-shows and maximize efficiency.

Key Features

Customized Reservation Notes Allows staff to record guest preferences and special occasions

• Allergies and dietary restrictions
• Favorite wine selections
• Anniversaries and birthdays

Table Status Tracking Efficiently manages restaurant capacity and waitlist

• Real-time table status updates
• Integrated with POS system
• Helps manage guest expectations

Two-Way Guest Communication Reduces no-shows and improves guest engagement

• Automated SMS and email reminders
• Optional credit card fees for missed bookings
• Enhances guest experience through proactive communication

Multiple Booking Touchpoints Maximizes reservation opportunities

• Website integration
• tbdine.com platform
• Google reservations

Benefits

Increased Revenue Boosts restaurant performance

• 24% increase in monthly transactions within first three months
• Maximizes table utilization
• Reduces revenue loss from no-shows

Improved Guest Experience Enhances customer satisfaction and loyalty

• Personalized service through reservation notes
• Streamlined booking process
• Efficient table management

Operational Efficiency Streamlines restaurant operations

• Seamless integration with TouchBistro POS
• Advanced reporting for data-driven decisions
• Simplified staff communication between front and back of house