Research Cloud

Vibrent Health’s Research Cloud is a unified platform designed to manage study data, processes, and digital marketing for health and clinical research. Co-developed with the NIH, it supports outreach, recruitment, engagement, and retention across diverse populations. The platform enables virtual and in-clinic data collection, centralized participant management, and secure communications. It empowers research teams to meet diversity goals, streamline workflows, and deliver personalized support through digital, phone, mail, or face-to-face interactions.

Features

• Study website builder for branded outreach and registry creation
• Recruitment tools for lead capture and automated enrollment campaigns
• Campaign management across phone, email, SMS, and direct mail
• Real-time dashboards for participant response tracking
• Appointment scheduling with self-service and staff-managed options
• Computer-assisted telephone interviews (CATI) for low-digital-access populations
• Participant records and case management in a centralized system
• Automated workflow and task management for study milestones
• Custom query tools for targeted outreach and support
• Participant support tools for account management and retention

Capabilities

• Supports virtual, hybrid, and in-clinic research models
• Enables outreach and engagement across multiple communication channels
• Provides centralized data and interaction records for each participant
• Facilitates compliance with HIPAA, NIST, FISMA, FIPS, SOC 1 & 2, PCI DSS, and FedRAMP
• Empowers study teams with real-time insights and flexible campaign tools
• Offers white-glove implementation services including IRB support and eConsent design

Benefits

• Accelerates recruitment and enrollment of diverse populations
• Improves participant retention through personalized support
• Reduces operational complexity with centralized workflows
• Enhances data accuracy and reporting for compliance
• Streamlines study management and staff coordination
• Increases engagement through targeted, multi-channel outreach