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Remote IT support software as tough as you are. Increasing security threats? Limited resources? Our enterprise remote support software is built to beat every challenge.

Vendor

Vendor

GoTo (formerly LogMeIn)

Company Website

Company Website

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Product details

Features

One-click, any-device access

Start a remote support session in seconds on any mobile device, tablet or computer with LogMeIn Rescue. IT teams can support employees or customers on platforms including iOS, Android, Mac, Windows, Chromebook and Linux. Quickly pull system information, remote control, push device configurations – even integrate with apps – on any device, in or outside the network.

Industry-leading security

Stay ahead of threats and shield your business with banking-grade security with LogMeIn Rescue. Ensure airtight security across your enterprise with advanced features like permission-based security and controls, PIN code validation and IP restrictions, data residency and storage customization – plus the protection you expect from SSO, AD Sync and 256-bit AES encryption.

Game-changing efficiency

Centralized processes and seamless integrations ensure agents and employees can tackle any issue – fast. Rescue's comprehensive remote support software lets help desk technicians identify and deliver effective resolutions without interruptions – even on inactive devices.

Brand customization

Take control of how your customers experience remote desktop support. With a customizable interface for enterprises, you can personalize every inch of customer support – from your calling card and chat tool, to the SDK and mobile support app experience.

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