DataGrail Request Manager is a privacy request orchestration platform that automates the intake, verification, processing, and fulfillment of consumer data subject access (DSAR), deletion, and do-not-sell/opt-out requests. The product centralizes requests via branded request forms that feed into a consolidated dashboard, applies identity verification and intelligent data processing to validate and route requests, and coordinates legal, IT, and engineering teams to complete actions with fewer manual steps. By tracking requests end-to-end and minimizing human error, the platform reduces operational load, shortens response times, and helps organizations maintain compliance and consumer trust at scale. The solution is designed for organizations that need repeatable, auditable privacy workflows and secure automation to meet evolving privacy regulations and consumer expectations.

Features & Benefits

• Request Forms: Branded, user-friendly forms capture consumer privacy requests on websites and automatically populate the platform dashboard for centralized processing.
• Identity Verification: Built-in verification workflows validate requester identity before processing sensitive data actions, reducing the risk of unauthorized disclosures.
• Intelligent Data Processing: Automates request classification, routing, and data retrieval to ensure precise and efficient handling of access, deletion, and opt-out requests.
• Streamlined Collaboration & Management: Coordinates workflows across legal, IT, and engineering teams with a centralized dashboard and task assignments to accelerate fulfillment.
• Minimize Risk of Human Error: Tracks requests with end-to-end visibility and standardized processes to prevent oversights and ensure compliance with privacy obligations.