Reputation management software for better restaurant reviews

Stay a step ahead of your restaurant’s online reputation with integrated restaurant reputation management software featuring aggregated review monitoring, in-line replies and connected guest profiles.

Take a proactive approach to customer feedback and online reviews

Be the first to know how your service went and take action. Instantly send guest surveys after on- or off-premise experiences without lifting a finger. 

• Automatically schedule feedback requests and streamline review management by collecting customer feedback after meals, orders or events.
• Encourage promoters to leave positive reviews on third-party review sites like Google Reviews, Yelp or Tripadvisor to enhance your online presence.
• Capture overall star ratings and specific guest feedback on food, drinks, service and ambiance to gain actionable insights.
• Use marketing automation to take the manual work out of sending thank you and win-back marketing campaigns, encouraging repeat visits and increasing customer loyalty.

Turn positive reviews into powerful word-of-mouth marketing

Automatically ask your guests that leave four and five-star reviews to share the love with their network and on top review platforms like Google, Yelp or Tripadvisor.

• Capitalize on a great guest experience and encourage word-of-mouth marketing to attract new customers.
• Link out to your profiles on popular third-party food review sites.

All-in-one restaurant reputation management dashboard

Get a 360° view of your guests by connecting to the top review sites globally, consolidated into a single dashboard.

• Link customer reviews to guest profiles and add Auto-tags like “positive reviewer” based on ratings. 
• Get daily guest feedback summary emails delivered to your inbox, helping you stay on top of new reviews and improve your restaurant’s online reputation.
• Reply directly to guest feedback from your reputation management dashboard, ensuring timely and professional review responses.