
Vendasta's Reputation Management software helps businesses monitor, manage, and improve their online reputation through review management and brand monitoring.
Vendor
Vendasta
Company Website
Vendasta offers a comprehensive white-label reputation management software designed for businesses of all sizes. It enables monitoring and managing online reviews, gathering authentic customer feedback, and protecting brand reputation across various digital platforms.
Key Features
Centralized Review Management Monitor and respond to reviews from multiple platforms in one dashboard
- Real-time alerts for new reviews
- Customizable review response templates
Brand Monitoring Track brand mentions and sentiment across the web
- Monitor over one billion web pages
- Analyze competitors and keywords
Review Generation Proactively gather more authentic customer reviews
- Customizable review request campaigns
- Multiple outreach channels (email, SMS, kiosk, website widget)
Benefits
Improved Online Reputation Enhance brand credibility and customer trust
- Increase positive review volume
- Address negative feedback promptly
Increased Customer Insights Gain valuable feedback to improve business operations
- AI-powered sentiment analysis
- Identify trends and areas for improvement
Time and Resource Savings Streamline reputation management tasks
- Automated review monitoring and alerts
- Outsource services to Vendasta's marketing experts