Answer every renter question, every time, with an AI-powered virtual assistant

Improve the customer experience by providing immediate assistance via an AI-powered bot for property management that responds to chats, texts, emails and voice. Answer questions unique to your properties and drive conversions using a combination of artificial intelligence and natural language processing.

Respond 24/7

Reply to prospects and residents instantly using a smart assistant that supports multiple communication channels, including live chats, texts, emails and phone calls. Looking for the right virtual assistant for your properties?

Engage Renters

Meet your customers’ needs and communication styles with natural language processing and artificial intelligence. Our virtual assistant understands intents, nonstandard grammar and improper spelling. “Do u have a 2 bdrm 2 rent asap?” Yes, Chat IQ can handle that! Help customers get answers quickly by giving them the option to switch the call to a text message conversation. Then Chat IQ can respond.

Lease More Apartments

Convert more prospects by delivering better service, more quickly. This chatbot for property management is a digital leasing assistant with conversion rate optimization features built right in. In addition to answering questions, Chat IQ can:

• Collect contact information and create a guest card
• Share accurate availability and pricing
• Share floor plans and pet policies
• Schedule tours
• Initiate the application process

Train Your Virtual Assistant

Teach your smart bot to respond to any question. Customize responses to match your brand voice and personalize your bot with a name.

Stay Human

Connect customers to a live agent or property management staff at any time with seamless transfers. Capture the entire chat conversation and view the transcript in the customer record for complete transparency between bot and agent. Forward chats and texts to your team or RentCafe Connect live agents automatically at the renter’s request or when the bot is unsure of the answer.