BeyondTrust Remote Support empowers service desks and IT teams to deliver secure, efficient remote assistance across various platforms, including Windows, macOS, Linux, iOS, and Android. By eliminating the need for traditional VPNs, it streamlines support processes, enhancing productivity and user satisfaction. Key features include session recording for compliance, customizable branding, advanced encryption, and seamless integration with ITSM and CRM systems like ServiceNow and Salesforce. The solution also offers collaborative support, unattended access, and real-time chat, ensuring comprehensive and secure remote support capabilities for organizations of all sizes. Features:

• Session Recording: Automatically record all remote support sessions for auditing and compliance purposes.
• Customizable Branding: Tailor the interface with your organization's logo and colors to maintain brand consistency.
• Multi-Platform Support: Provide assistance across various operating systems, including Windows, macOS, Linux, iOS, and Android.
• Advanced Encryption: Utilize robust encryption protocols to secure data transmission during remote sessions.
• Integration Capabilities: Seamlessly integrate with popular ITSM and CRM systems like ServiceNow and Salesforce.