Unlock a new level of productivity with Heimdal’s Remote Desktop solution. Whether you’re a hybrid enterprise, an IT professional, or an MSP, our advanced technology is designed to streamline your remote access needs. Bid farewell to cumbersome setups and say hello to effortless connectivity.
Vendor
Heimdal
Company Website
Overview
Heimdal Remote Desktop offers a secure, flexible, and unified platform for remote IT support and collaboration. With strong encryption, multi-OS connectivity across Windows, macOS, Android, and iOS, and robust session recording and audit capabilities, it streamlines both troubleshooting and productivity. Users can initiate agent-to-agent, dashboard-to-agent, or dashboard-to-no-agent sessions, all managed centrally through the Heimdal Unified Endpoint Management console.
Features and Capabilities
- Multi‑OS support: Connect seamlessly across Windows, Windows Server, macOS, Android, and iOS.
- Flexible session modes: Supports agent-to-agent, dashboard-to-agent, and dashboard-to-no-agent sessions, including third-party device access.
- Industry‑grade encryption: Remote sessions are protected using RSA-2048/4096 combined with AES‑256 encryption standards.
- Unlimited session capacity: No per-session restrictions or extra licenses required—unlimited support sessions included.
- Two-factor authentication: Adds an additional layer of identity verification before remote access is granted.
- Session recording & audit trail: Sessions can be recorded manually or automatically, with data stored securely for up to three months.
- Robust connectivity: Operates via common ports (80, 443, 7615) and integrates with services like NTP, SMTP, and LDAP.
- Dashboard management: Centralized control of all session configurations via the Heimdal Unified Dashboard.
- Compliance & audit: Maintains detailed logs to support compliance and governance requirements.
- Inter-device engine: A proprietary bridging engine enables support for non‑Windows devices without third-party tools.