Overview Refera is a comprehensive real estate maintenance platform that connects real estate agencies with qualified service providers, ensuring efficient and high-quality maintenance services for both property owners and tenants.

Features and Capabilities

• Digitization of Maintenance Requests: Automates and centralizes maintenance requests, reducing manual processes and enhancing operational efficiency.
• Access to Qualified Professionals: Provides access to a network of over 3,000 qualified and vetted professionals specializing in various property maintenance services.
• Complete Service Management: Manages the entire maintenance process, from the initial tenant request to the completion of the service, ensuring a seamless experience.
• Enhanced Backoffice Efficiency: Optimizes up to 88% of real estate backoffice operations by streamlining maintenance management.
• Predictable Compensation for Service Providers: Allows service providers to manage service calls through the application, choose when to accept demands, and receive predictable compensation.
• Autonomy for Landlords and Tenants: Evaluates maintenance requests and assigns the most qualified professional to address the issue, ensuring prompt and quality service.