RedmineUP Cloud is a comprehensive SaaS solution built on the open-source Redmine platform, offering integrated modules for project management, agile methodologies (Scrum/Kanban), CRM, helpdesk, invoicing, finance, and personnel management. It is designed for organizations seeking a flexible, customizable, and scalable environment to manage projects, sales, support, and business operations from a single cloud-based interface. RedmineUP Cloud includes a wide set of professional plugins and daily maintenance, making it suitable for businesses that want to avoid the overhead of self-hosting and system administration135.

Key Features

Project Management & Agile

• Supports Scrum, Kanban, and custom methodologies.
• Backlog management, sprint/version planning, swimlanes, WIP limits.
• Multiple agile boards, customizable workflows, and fields.

CRM & Sales

• Manage contacts, sales opportunities, and customer communications.
• Sales funnel, reporting, and integration with Mailchimp.

Helpdesk & Support

• Email-to-ticket automation, SLA tracking, satisfaction ratings.
• Multiple inboxes, canned responses, client view links.

Finance & Invoicing

• Track incomes, expenses, and account transactions.
• Generate, track, and export invoices; PDF billing and email delivery.

Personnel & Team Management

• Employee records, team grouping, permissions, reminders.
• Performance charts and flexible access control.

Collaboration Tools

• Zenedit for distraction-free editing, mentions, and drafts.
• Tagging system for organizing and categorizing issues.

Security & Maintenance

• Daily backups, SSL security, GDPR compliance.
• Auto-updating Redmine and professional support.

Benefits

Centralized Business Operations

• Manage projects, sales, support, and finances in one platform.
• Reduces tool fragmentation and streamlines workflows.

Scalable and Customizable

• Suitable for small to enterprise organizations.
• Custom fields, workflows, and integration with third-party plugins.

Reduced IT Overhead

• Cloud hosting, daily maintenance, and expert support included.
• No need for in-house Redmine administration or server management.

Enhanced Collaboration and Productivity

• Agile boards, real-time collaboration, and powerful reporting.
• Automates repetitive tasks and improves team efficiency.