Overview

Complete Care by Recuro Health is a comprehensive virtual‑first healthcare service model designed to deliver integrated, preventive care across primary care, behavioural health and urgent care. It combines an assigned physician, health risk assessment, at‑home lab capabilities, chronic care management and 24/7 virtual urgent care access. The objective is to improve health outcomes, reduce medical spend and increase member satisfaction across populations. The model emphasises personalised medicine—including optional genetic testing—coordinated care and digital access through video, phone or messaging channels.

Feahetures and Capabilities

• Dedicated Physician & Primary Care: A personally assigned physician supports continuity of care, oversees risk assessments and develops tailored care plans to manage both acute and chronic conditions.
• Integrated Behavioural Health: Therapy, counselling and psychiatry services are embedded and coordinated with primary care to address mental health, substance use, anxiety, depression and other behavioural needs.
• Virtual Urgent Care Access: Board‑certified physicians are available 24/7 via video, phone or messaging to treat common urgent‑care issues, reducing reliance on emergency departments.
• At‑Home Lab and Genetic Testing: Health risk assessments, optional genetic or genomic testing and at‑home laboratory kits enable precision medicine approaches and early intervention.
• Chronic Care Management & Prevention‑Focus: Proactive risk stratification, chronic condition oversight and preventive care strategies aim to reduce long‑term spend and improve outcomes.
• Multichannel Digital Experience: Members can engage via mobile, web, video, or messaging channels. The service emphasises accessibility and convenience.
• Value‑Based & Population Health Orientation: Designed for populations such as employer groups and health plans, with savings through reduced out‑of‑network spend, fewer hospitalisations and improved member engagement.