ReADY Request is a user-friendly, integrated facility service request solution developed by AssetWorks Facilities. It connects requestors, facilities departments, and technicians in real-time, streamlining the entire service request lifecycle. Designed for higher education institutions, ReADY Request enhances communication, reduces errors, and improves collaboration across campus communities.

Features

• Customer-Focused Portal: Accessible from any device, allowing users to submit requests using their preferred platform.
• Responsive Design: Automatically scales to mobile devices for ease of use in the field or on the go.
• Intuitive Data Collection Forms: Guides users to submit well-described, consistent work requests.
• Flexible Request Screen Configuration: Customize the main request interface to meet institutional needs.
• Integrated Workflow: Includes notification and approval routing for designated employees.
• Scalable Request Portal: Build simple or complex request portals tailored to your organization’s requirements.

Benefits

• Improved Communication: Keeps all stakeholders informed as work is planned, scheduled, and executed.
• Faster Resolution Times: Speeds up the request-to-resolution process through real-time updates and streamlined workflows.
• Enhanced User Experience: Provides a modern, mobile-friendly interface that encourages engagement and reduces submission errors.
• Operational Efficiency: Reduces administrative overhead with automated notifications and approvals.
• Customizability: Adapts to the unique needs of each campus or department, supporting both simple and complex workflows.
• Seamless Integration: Works with other AssetWorks products like AiM and Go Mobile Apps for a unified facilities management ecosystem.