
A cloud-based mapping platform for 911 call centers, unifying data for faster, more accurate emergency response.
Vendor
RapidDeploy
Company Website


RapidDeploy Radius Mapping is a next-generation primary call-taking map designed for local, regional, and statewide agencies. It addresses the challenge of siloed data and multi-screen environments by uniting critical data, applications, and call information into a single screen. This streamlines the 911 workflow, empowers immediate and effective emergency response, and drives better outcomes. The platform focuses on location accuracy, situational awareness, and modern communications, enabling telecommunicators to quickly locate callers and dispatch with speed and confidence. Key features include mobile location data visualization, various location identification methods (lat/long, what3Words, DMS), live caller tracking, enriched GIS data, and integration with over 20 basemaps. RapidLocate, a proprietary technology, further pinpoints caller locations. Radius Mapping is trusted by over 1500 ECCs and PSAPs across 20+ states, supporting the transition to NextGen 911. It is also integrated with proprietary EDG Device technology and has a companion mobile app, Lightning, for field responders.
Features & Benefits
- Single Pane of Glass: Unifies data, applications, and call information into a single screen to streamline emergency response workflows.
- Location Accuracy: Provides precise caller location through mobile data signals, various identification methods, live tracking, and proprietary RapidLocate technology.
- Situational Awareness: Offers enriched GIS data, basemap integrations, and the ability to access live video and ECC messaging for a comprehensive view of the situation.
- Modern Communications: Facilitates seamless communication through ECC Messaging and supports advanced location technologies for effective dispatch.
- Proven Deployment & Adoption: Trusted by over 1500 ECCs and PSAPs across 20+ states, with proven local, regional, and statewide deployments and robust support.