Quest App is a mobile solution designed to streamline and accelerate the grocery order picking process. Built to eliminate inefficiencies and reduce errors, Quest optimizes the entire workflow—from accepting new orders to dispatch—all within one easy-to-use platform. Compatible with all mobile devices and requiring no training, Quest empowers staff to manage orders efficiently, reduce picking mistakes, and finalize fulfillment in half the time. By integrating with all major third-party ordering platforms, Quest consolidates operations and provides real-time updates to ensure accuracy and customer satisfaction. Its intuitive design and smart functionalities make it an essential tool for retailers looking to digitize and optimize their fulfillment processes.

Features

• Smart Listing: Orders from third-party delivery platforms are stacked by pickup time and color-coded (red, yellow, green) based on urgency.
• Smart Routing: Organizes items by aisle proximity to minimize zigzagging and save time during picking.
• 1-Tap Amendments: Quickly amend quantities or substitute items for any third-party order with a single tap.
• Out-of-Stock Management: Flag unavailable items and instantly update catalogs across all connected delivery platforms.
• SKU Scanning & Item Pictures: Reduce picking mistakes with visual confirmation and barcode scanning.
• Paperless Workflow: Eliminate paper trails with digital amendments and substitutions.
• Device Compatibility: Works on any mobile device, including Zebra scanners, for flexible deployment.
• Multi-Language Support: Supports seven languages to accommodate global teams.

Benefits

• Faster Fulfillment: Cuts picking time in half, enabling staff to process more orders efficiently.
• Error Reduction: Minimizes mistakes with SKU scanning, item pictures, and smart routing.
• Operational Efficiency: Creates a single picking process for all third-party platforms, reducing complexity.
• Real-Time Updates: Instantly syncs catalog changes to prevent out-of-stock issues and improve customer satisfaction.
• Ease of Use: Requires no training, allowing staff to get started immediately.
• Scalability: Compatible with multiple devices and languages, making it suitable for global operations.