Quanos SIS.one is a software solution designed for the creation of professional spare parts catalogs and service information systems. It integrates, consolidates, and connects service-relevant data, making it accessible 24/7 through a user-friendly interface. This system enhances efficiency and quality in after-sales and service operations, leading to cost reductions and accelerated processes. Key benefits include a 40% reduction in spare parts catalog creation costs, a 20% decrease in incorrect orders, and a 30% reduction in calls to order hotlines as customers can self-serve. It also reduces sales personnel time by 30% and order processing time by 20%, while improving catalog production effectiveness by 367%. The software allows for the integration of all service information into a single system, the bidirectional linking of service data, and secure access. Catalogs can be created quickly and easily from a data pool and published across various media, either automatically or on demand. These catalogs are customizable, ensuring high quality and adherence to corporate design, with a fully automated publication process and continuous updates. Users benefit from instant spare part identification, with easy, fast, and accurate searches that minimize time spent searching and maximize efficiency. The system provides up-to-date information on machines, bidirectional links, and versatile catalogs. Visual identification is facilitated through 2D and 3D graphics, photos, and illustrations, allowing direct comparison with the actual product. Navigation is intuitive, guiding users from the machine to the component and then to the spare part. A full-index search covers the entire catalog content or specific areas, including searches within documents and schematics. Spare parts can be ordered directly from the catalog 24/7 from anywhere, featuring an integrated shopping cart, one-click ordering for inquiries and purchases, and an order history. The system enables the online sale of spare parts, accessories, and service packages, offering digital, direct, and fast transactions with 24/7 ordering capabilities, customer-specific pricing, and tailored catalogs. It also supports the documentation of the "as-maintained" status of machines or systems, allows for individual supplementation of spare part information, and includes feedback and note functions. Modules and extensions include technical documentation integration, 3D spare part catalogs utilizing CAD data, a B2B spare parts shop, schematic integration, a knowledge manager for service feedback and as-maintained documentation, and serial and product entry options for simplified catalog access. Quanos SIS.one offers seven key functionalities: digital spare parts catalog, service information system, 3D spare parts catalog, self-service portal with an integrated spare parts shop, service knowledge base, internal information system for after-sales, support, and service, and a customer portal with customized spare parts catalogs. It is a standard software with a modular structure and standard interfaces for easy integration into existing system landscapes, offering flexibility and a precise fit. Customizing the software solution is also possible. The system has been praised by customers for its ability to reduce support volume, provide a future-oriented solution for global parts information, automate catalog creation from CAD data, and serve as a comprehensive service portal beyond just spare parts.

Features & Benefits

• Integrated Service Information System: Consolidates and connects all service-relevant data for 24/7 access, improving efficiency and reducing costs.
• Automated Catalog Creation & Publication: Enables quick and easy creation of spare parts catalogs from a data pool and automated publishing across multiple media.
• Intuitive Spare Part Identification & Ordering: Facilitates fast, accurate spare part identification and direct ordering via an integrated B2B shop, reducing search time and errors.
• Visual Navigation & Search Capabilities: Supports identification through 2D/3D graphics and photos, with structured navigation and full-index search for efficient information retrieval.
• Modular Design & Customization: Offers a flexible, modular structure with various extensions and customization options for integration into existing system landscapes.