Quanos InfoTwin is a modular cloud solution designed to create a digital twin for after-sales and service operations. It intelligently connects and delivers product documentation, spare parts information, and service data from various sources, enabling users to quickly find the right spare part, service manual, or consumables. Manufacturers and operators of machines and systems gain valuable insights into asset condition and a centralized data foundation for after-sales and service processes. The solution is ready-to-use out-of-the-box, modularly expandable, and easy to operate, consolidating all relevant after-sales and service information into a Digital Information Twin. This forms the basis for new business models and smart services. Key features include a step-by-step assistant for service activities, visual identification of spare parts using 2D drawings and 3D models, and seamless integration of technical documentation from systems like ST4. The platform also leverages AI, including an AI Assistant for data interaction and a connector for smart data preparation, to enhance efficiency and decision-making.

Features & Benefits

• Digital Twin for After-Sales & Service: Connects technical documentation, spare parts management, and other information sources into a unified digital twin.
• Connected Content Delivery: Provides centralized, digital, and networked access to all product information.
• Enhanced Service Productivity: Increases service productivity through efficient access to information and step-by-step service assistants.
• Offline Companion App: Enables technicians to access catalogs, manuals, and documents even without an internet connection.
• AI-Powered Insights: Utilizes AI Assistant and data connectors for intelligent data interaction, preparation, and decision-making.