Overview

ProSearch Quality Systems is a suite of quality-assurance practices, automated tools, and managed workflows that ensure processing, review, and production accuracy across eDiscovery matters. It combines industry best practices, rule-driven review workflows, and proprietary applications such as Review Workflow Manager and Production Inspector to reduce human error, enforce consistent quality standards, and accelerate time-to-review for law firms and corporate legal teams.

Features and Capabilities

• **Processing Quality: **Proven processing methods that validate the integrity and completeness of data, track exceptions, and ensure defensible ESI handling from collection through processing.
• **Review Quality: **Rule-driven review workflows that evaluate documents in context—families, threads, duplicates—to create precise QC queues and consistent reviewer decisions.
• **Automated Production QC: **Production Inspector™ automates final production checks, including bates, page counts, privilege/text placeholders, and other production-level validations to prevent costly errors before export.
• **Review Workflow Management: **Review Workflow Manager™ enforces formalized review processes, improves reviewer efficiency, and captures metadata and audit trails for defensibility.
• **Applied AI & Analytics: **Integration of applied science and AI to enable intelligent filtering, dataset reduction, and prioritized review that lowers dataset sizes and speeds timelines.
• **Collaboration & Chat Data Handling: **Capabilities to process modern collaboration platforms such as chat, Teams, and Slack, and contextualize messages for effective review.
• **Managed Services & Support: **End-to-end managed services including project management, managed reviewers, and managed platforms to operationalize quality practices at scale.
• **Defensibility & Reporting: **Detailed QC logs, audit trails, and reporting that support compliance, regulatory, and legal defensibility across discovery lifecycles.